Clarity when it matters most.
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A clear process, from the start

Understand what a review involves, what you can prepare, and where the limits are before choosing your next step.

01

Consultation

Share a brief account of what happened. We consider the information you provide and identify questions that need further review.

  • Explain your situation in your own words
  • Keep account secrets and identity documents out of the initial form
02

Assessment

Review the available records, gaps, and potential reporting routes. Our team will help you understand the information available to you and identify recovery options.

  • Organize payment dates and correspondence
  • Discuss practical limitations and relevant jurisdictions
03

Investigation

Any agreed investigation has a written scope. Depending on that scope, work may involve transaction analysis, public-record research, and evidence preparation.

  • Agree on scope, fees, and communication before paid work
  • Distinguish verified facts from assumptions
04

Available action

Recovery options depend on the evidence available and the institutions involved. Banks, Crypto Wallets, trading platforms, courts, and white-hat experts may require different steps.

  • We review your case and identify appropriate reporting and dispute routes
  • We help you understand when professional legal advice may be needed
05

Resolution and next steps

Review the findings and any responses received. Recovery is assessed based on the evidence provided and the parties involved.

  • Keep an organized record of findings and decisions
  • Review account protection and future prevention measures

Clear scope. Written fees.

Initial case reviews are provided free of charge. Any paid investigation or additional service requires a separate written agreement outlining the applicable terms.

Learn how our fees work

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